Outsourcing Projects Often Fail
Tuesday, September 4th, 2007
Many Are Doomed Before They Even Take Off
According to the recent study from PriceWaterhouseCoopers, 48% of ITO/BPO buyers feel they lack experience to go offshore and another 37% confess they lack skills to manage outsourcing. Too often offshore vendors are the ones who are blamed for the failure; now, off cause, they share responsibility.
But here is the bitter truth: enterprise buyers make mistakes that cost them millions of dollars and yet they do not feel the need to change their methods. What is a provider to do? We feel it is our duty to share what our most successful Fortune 500 clients did to get the most from offshore software development outsourcing. The following are 3 components critical to success:
